Our work is based on five core values. Defining these values was a cooperative effort; they drive the way we think and act. We believe that these values have an important role to play in the success of our company as we move into the future.

Our customers are the focus of all our activities.

First and foremost is our commitment to our customers. Satisfied customers are key to the success of our business. Intensive customer care, including committed relationships with the people in our markets, is one of our great strengths. In a wider context our colleagues are also our customers. We treat them with the same respect and courtesy as we do our customers and deliver the same outstanding service. The same rules apply internally and externally. Our relationship with all our customers is characterized by continuity, reliability and trust.

We conduct ourselves and our business in an exemplary fashion.

Our values underpin our behaviour. They take precedence over mere self interest and we are committed to living up to them. Each one of us strives to behave in an exemplary fashion in relationships with customers, colleagues and suppliers. Our focus is on achieving our goals. We agree clear performance targets, which are aligned with the company's own business goals.

As a learning organization, we are committed to continuous improvement.

We are a learning organization. We work to identify and eliminate errors and every type of waste, to complete each task well and to keep our workplaces clean and tidy. We adopt best practice. This culture of continuous improvement is supported by offering every employee the opportunity to develop their talents and potential to the full. One tool for achieving this is systematic personnel development.

We are committed to teamwork.

The company will be successful only if we all work together. Strong teamwork is the key to success. We want each person in the company to contribute actively and to share their experience, skills and knowledge. And we want everyone to work to promote cooperation across organizational boundaries. We work together in a spirit of trust, reliability, fairness, integrity and open communication at all levels of the company.

We take personal responsibility.

We expect KraussMaffei people to think for themselves and take responsibility. For this reason, we encourage an entrepreneurial spirit and we delegate responsibility at all levels. We believe this approach will best ensure our business success and the long-term future of the company. For us, taking responsibility means being willing to work hard, not shifting blame onto other people, readiness to recognize problems and work towards solutions, and readiness to take personal responsibility for improving quality and processes.